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Booking and Cancellation Policies
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Booking Information
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When booking, a valid credit card number must be supplied.
Check-in time is 1pm on the day of arrival. Early arrival may be possible if arranged with Management.
Check-out time is 10am on the day of departure. Late departure may be possible if arranged with Management.
UNDER NO CIRCUMSTANCES IS SMOKING PERMISSABLE INSIDE THE BUILDING OR AROUND THE ENTRANCES AT ANY TIME. |
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Group Bookings
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A group booking is a booking of 2 or more suites.
While guests may pay separately, any short-fall in the over-all payment will be debited to the credit card of the person who made the booking. This is necessary because often with group bookings there is some confusion due to the large number of people involved.
The number of occupants of the booked suites can be increased at any time to the maximum number of beds per suite, however the bookings must be amended and paid for on arrival.
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Cancellations
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Cancellation fees will be charged when bookings are cancelled before arrival as follows:
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If cancellation is advised 2 weeks or more before the booked arrival date the cancellation fee is $50.
- If cancellation is advised within 2 weeks before the booked arrival date the cancellation fee is 50% of the total booking fee.
- If cancellation is advised on the day of arrival or there is no arrival then the cancellation fee is the full booking amount.
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Terms & Conditions
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Rates and tariffs can be changed without notice, but once a deposit for a booking has been received they will not change for that booking. The Bookings are not confirmed until the agreed deposit has been received by Brooklyn Old Convent.
The rates above will be used as a guide to calculate the final booking price, but the actual final price will be the one agreed between the guest and Brooklyn Old Convent, and noted in the booking sheet for the booking.
The name given for our information on the booking sheet will be the contact person responsible for that booking and is responsponsible for full payment for all costs.
Guests must at all times be considerate of the other guests staying at the premises and not engage in activity that may result in damage, harm or illegal use.
No cats, dogs or other pets are allowed on the premises due to health and bird-life considerations.
Management reserves the right to terminate a booking and require guests to leave the premises at any time if management believes discomfort, damage, harm or illegal use may result from the continuation of that stay. A bond or payment for damages may be required.
The information on this website is a guide only & details may be changed. Brooklyn Old Convent takes no responsibility for the conclusions drawn by visitors to this website or for keeping these visitors up to date with new information.
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